Promotions Terms & Conditions
These Promotions Terms & Conditions apply to all promotional offers provided by Okonomi Asian Grill unless otherwise stated. By participating in any promotion, customers agree to the terms below.
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1. General Promotion Rules
• All promotions are subject to availability and may be modified or discontinued at any time without prior notice.
• Promotions have no cash value and may not be exchanged for cash or credit.
• Promotions are valid only during the stated promotional period.
• One promotion per order unless explicitly stated otherwise.
• Promotions may not be combined with other discounts, offers, coupons, or loyalty rewards.
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2. Time & Availability Restrictions
• Some promotions are limited to specific days, times, or service types as advertised.
• Promotions are only valid during the stated time window and will not be honored outside of that period.
• Availability of promotional items is not guaranteed and may be limited by inventory.
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3. In-Store Promotions
• In-store promotions are valid only for orders placed directly with Okonomi Asian Grill.
• Promotions must be mentioned or presented at the time of ordering and cannot be applied retroactively.
• Pricing and participation may vary by location or service method.
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4. Buy One, Get One (BOGO) Promotions
• BOGO promotions require the purchase of an item of equal or greater value.
• The free or discounted item must be of equal or lesser value.
• Quantity limits may apply per order or per customer.
• Modifications, add-ons, and substitutions may affect eligibility.
• Taxes and fees are calculated based on the paid item unless otherwise stated.
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5. Loyalty, Stamp, and VIP Programs
• Loyalty cards, stamp programs, and VIP offers are non-transferable.
• Lost or damaged cards will not be replaced.
• Program benefits may expire as stated or be discontinued at any time.
• Abuse or misuse of loyalty programs may result in removal from participation.
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6. Third-Party Delivery Promotions
• Promotions offered through third-party delivery platforms (including but not limited to Uber Eats and DoorDash) are governed by the terms, pricing, and rules set by those platforms.
• In-store promotions do not apply to third-party delivery orders unless explicitly stated.
• Menu pricing, fees, promotion structure, and availability may differ from in-store offerings.
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7. Errors, Abuse, and Staff Discretion
• Okonomi Asian Grill reserves the right to correct errors related to pricing, promotions, or system issues.
• Management reserves the right to refuse or modify a promotion in cases of suspected misuse, abuse, or technical error.
• Promotional participation may be denied if terms are not met.
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For questions regarding promotions, please contact:
